This Privacy Policy outlines how Artcilux collects, uses, stores, processes and safeguards personal data submitted by visitors, business partners, prospective clients and site users when accessing and browsing our official website: https://www.artcilux.com. By accessing and using our website, you acknowledge that you have read and understood the data processing rules set forth in this Policy and consent to relevant personal data handling in compliance with applicable global data protection laws, including the EU General Data Protection Regulation (GDPR) for users residing within the European Economic Area (EEA). This Policy applies exclusively to our official website and excludes third-party external links or affiliated platforms outside our management scope.
We only collect personal data actively submitted voluntarily by users; anonymous browsing of our product catalog and public website pages does not require any personal information provision. We gather data in two scenarios:
When you submit forms for product quotation request, sample application, technical consultation or distributor cooperation negotiation, we collect: your full name, corporate affiliation, business email address, contact phone number and customized supplementary business notes you voluntarily fill in. Data Purpose Disclosure: All submitted form information is solely utilized to follow up your quotation demand, arrange sample dispatch, deliver after-sales technical support and conduct potential agency cooperation communication; we never repurpose such data for unsolicited irrelevant marketing without your separate authorization.
During your site visit, our system automatically logs non-identifiable browsing metadata including device access information, IP address, page access logs and website traffic statistics, which are processed for website operation optimization only.
Note: Your personal data will be stored on secured enterprise servers compliant with international data compliance standards.
We process your personal data strictly based on legitimate interests, your explicit consent or pre-contractual performance requirements, with limited usage scope as below:
Reply to your business inquiries, formalize quotations, arrange sample delivery and complete pre-cooperation communication as requested via submitted forms;
Deliver targeted technical updates, new product releases and industry information only if you opt into our business newsletter subscription;
Diagnose website technical faults, optimize page layout and product display experience based on aggregated anonymous browsing statistics;
Fulfil legal compliance obligations such as responding to official regulatory inquiries and resolving legal disputes as required by applicable laws. We will never use your personal information for any purpose inconsistent with the above-listed items without your additional written consent.
We deploy categorized cookies on our website, and a pop-up cookie consent banner will appear upon your first site access for you to customize your consent preferences per cookie type. No non-essential cookies will be activated prior to your explicit opt-in.
Mandatory core cookies required for basic website functional operation, cannot be disabled. These cookies enable normal page loading, form submission and basic site navigation, and do not collect any personally identifiable browsing data.
Optional statistics cookies used to compile aggregated anonymous website visitor data, including page visit volume, popular product browsing trends and access source analysis, helping us improve website structure and product content. These cookies will only activate if you tick to grant consent.
Optional promotional cookies deployed for customized business content push and targeted industry product recommendation. We never launch cross-site ad tracking without your standalone approval, and these cookies remain inactive by default before your opt-in.You can adjust or revoke your cookie preference anytime via the cookie settings entry at our website footer, or disable cookies globally via your modern mainstream browser’s privacy configuration panel. Disabling non-necessary cookies will not restrict your core access to our public product information pages.
We adhere to a strict no-sale principle: your personal identifiable data will never be sold, leased or traded to unrelated third-party marketers under any circumstances without your explicit written approval. Limited authorized data sharing only occurs in the following legitimate scenarios:
Authorized service partners: We may share necessary business information with our trusted logistics, IT hosting and third-party technical service vendors, who are contractually bound to comply with global data protection regulations and prohibited to reuse your data for external commercial activities.
Legal mandatory requirements: We disclose relevant personal data when compelled by valid judicial orders, government regulatory legal requests to abide by local statutory laws.
Corporate restructuring: In case of future company merger, acquisition or asset transfer, personal data will be transferred alongside corporate assets, and the succeeding entity remains bound to abide by this Privacy Policy.
If you are located within the European Economic Area, you hold the following statutory rights in accordance with GDPR:
Right of access: Request us to provide a full copy of all your stored personal information collected via our website;
Right to rectification: Ask us to correct inaccurate or incomplete personal details you previously submitted;
Right to erasure: Submit a deletion request to remove all your stored personal data when the original collection purpose no longer applies;
Right to restriction of processing: Limit the scope of our data usage for your personal information under valid grounds;
Right to data portability: Obtain your personal data in a machine-readable standard format for transmission to another controller;
Right to withdraw consent: Revoke any previously approved consent for marketing or analytical cookies at any time without adverse consequences.
To exercise any above rights, submit your application via our official contact email listed at the bottom of this Policy. We will process your legitimate request within 30 working days.
We implement industry-standard technical and organizational security safeguards including data encryption, access permission grading and regular server security audits to protect your personal data against unauthorized leakage, modification or illegal access during storage and transmission. While we continuously upgrade our cybersecurity systems, no online data transmission channel can guarantee absolute zero-risk security against unexpected unlawful third-party interception.
Artcilux reserves the right to revise and update this Privacy Policy to align with updated global data protection legislation or business adjustment needs. All revised clauses will be published on our website’s dedicated Privacy Policy page and take effect 30 calendar days after formal posting. We recommend you review this Policy periodically for amendments.
For all inquiries regarding this Privacy Policy, cookie configuration or personal data right applications, please reach out to our compliance team via our official business email available on our website contact page.
