While many of our products are often sold through other businesses, everyday homeowners can apply for a Artcilux account with payment set up via a major credit card. Most often though, we encourage homeowners to look to our Artcilux Dealer network as these are professionals with deep technical knowledge and familiarity in installing and servicing our catalog of products.
Yes, both industry professionals (e.g., manufacturers, contractors, architects, designers, dealers) and enthusiasts are welcome to register via this registration form.
Benefits of registration include:
24/7 ordering access
Order history records
Real-time order tracking
Visibility of pricing and stock availability
Ability to create shopping lists
Quick order entry
Significant discounts
If you already have an account but no login credentials, email us at customerservice@artcilux.us to request access.
This allows the co-user to view all pending purchase orders - orders that have been placed with Artcilux in the past.
This allows the co-user to view all shipping details on previously placed orders.
This option provides for the co-user to place an order. If the Admin does not allow a co-user to place orders they will still be able to build shopping carts and shopping list.
Contact our Customer Service or file a complaint online.
Please refer to our Return Policy for detailed information.
Yes - you must be a Registered User of the site to be able to place orders on our website. By registering for our site you will be able to see your discounted price as well as availability of Items you wish to purchase directly from Artcilux.
Once you have a Artcilux Account, you can view pricing and availability of our products, as well as place orders. Pricing and availability will be shown on the Product Detail Page - as well as in your Shopping Cart.
Artcilux strives to ship same business day when orders are entered by 2 p.m. each business day.
Yes - when you select the "Quick order" link in the top right navigation bar you will view a sub-screen that allows you to key in Items that you would like to order. We will verify each Item availability and add it to your Shopping Cart. Select the "Add Additional Items" link to add up to 50 items to your Shopping cart. For more information see our Getting Started Guide for Placing Orders.
You can order quickly and efficiently by uploading an Excel spreadsheet directly to our website with your order. Simply download our Excel order template below to get started. Please remember that the Artcilux online shopping cart is limited to 50 lines per order.
Within moments of placing your order online, you will receive an order confirmation that recaps not only the items you’ve ordered, but also when the order will ship.
Once you’ve clicked ‘Place Order’ we won’t be able to make any changes or additions to your order. However, our Customer Service staff will be glad to work with you on managing your order.
We invite you to chat with us while browsing our website. You can find this feature in the top right corner of our website. This feature is helpful if you need assistance in selecting the correct product or make shipping arrangements that are not available via the website.
Please email customerservice@artcilux.us if the issue is urgent.
For any inquiries, please reach out to us at customerservice@artcilux.us. Our team will handle your needs promptly and thoroughly.
Please refer to Artcilux's Terms of Sale for detailed warranty information.
Artcilux America Co. is actively growing our community of dealers and resellers across the country, with both offline partners and authorized online resellers. We're always looking to welcome more passionate partners to join our network—feel free to contact us directly for details on collaboration or product availability.
To find out about dealers near you, or if you're interested in becoming a local partner yourself, simply drop us a message at infoartcilux808@artcilux.com. We'll be happy to share the latest updates and discuss opportunities.
Absolutely! We're excited to welcome new Authorized eResellers. Please review Artcilux's Authorized eResellers Policy first, then contact customerservice@artcilux.us to start your application.
We are committed to providing the most suitable solutions and reliable products!
